Skip to content
SunChips

SunChips

www.sunchips.com
What is your customer experience with SunChips?

SunChips Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

SunChips has a 1.8 star rating from 6 customer reviews, with 33% likely to recommend and a 67% unfavorable share.

Positive Feedback

Many customers find the chips delicious with good flavors and some longtime fans reference SunChips reviews when recommending the product.

Negative Feedback / Risk Areas

  • Frequent SunChips customer complaints about torn or weak packaging causing crushed or stale chips.
  • Reports of contamination such as hair, insects, and dead ants in bags.
  • Promotional entry/system crashes and missing items from multi-pack orders led customers to request a refund.

Key Takeaways for Future Customers

  • Expect variable quality; check bags on purchase and keep receipt for refunds.
  • Be cautious with limited-edition promos and contact customer service if entries or boxes are missing items.
View full overview ›

Media from reviews

SunChips - Found something in a sunchip bag almost choked and killed me
SunChips - Found something in a sunchip bag almost choked and killed me - Image 2SunChips - Found something in a sunchip bag almost choked and killed me - Image 3SunChips - Sun chipsSunChips - Sun chips - Image 2SunChips - Sun chips - Image 3SunChips - 1/2 bag product missing
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
Show reviews that mention
bag chips sun chips packaging majority disgusting taste market package cost
Filter review
Sort by
Anonymous
map-marker Corpus Christi, Texas

Smaller bag. Higher cost. No taste.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I have purchased Sun Chips since they first came out on the market. Ive seen the package go down to an embarrassing size & especially the cost of them.

NOW they have no flavor. This will be the lash bag I buy. Will go back to Doritos.

At least a bag goes a long way & their flavor hasnt has changed. You should be ashamed.

View full review

User's recommendation: Don’t bother to buy

Anonymous
map-marker Clearwater, Minnesota

In every bag of sun chips the majority of the chips are crushed

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Better packaging so the majority of the chips aren't crushed and broken.. Disgusting. I would like to know what will be done.

View full review

User's recommendation: Unless the packaging isn't changed I wouldn't buy them

Thomas P Fpo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Edmonton, Alberta

The bags are always tearing up

Updated by user Aug 18, 2024

Waste all my money on binding bulk with some chips in the bags keep tearing up causing the chips to go stale. Nobody cares that I spend my money on you guys and get *** material.

Original review Jul 12, 2024

I spend a lot of money supporting you guys, but every time you open a bag of chips, you can't close it back because it splits down the side. Sometimes, when I buy off the show, some of the bags are already busted open and then I end up buying chips that are stale.

You guys need to do better on the bags; it just doesn't make any sense.

We are paying the money for it, then give us better bags. You guys make more than enough money in order to just do better, folks.

View full review
Loss:
$20
Pros:
  • Chips are simply delicious
Cons:
  • Bag does not help keep some fresh it tears up easily

Preferred solution: Stop making your bags so flimsy.

User's recommendation: The back tear up so much so I wouldn't recommend because of that

Sophie S Kaj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fan letter

Hi,

My name is Sophie Sanford

I just wanted to say that Im a huge fan of your company. I love your sun chips and I always recommend them to my friends and family.

As someone whos been a loyal customer for years, I just wanted to say youre doing great work!

I was also wondering if you have any samples or coupons you could send my way Id love to try more of your products and would appreciate anything you could send me.

Thank you so much and have a great day!

Sophie Sanford

View full review
Maryan M Cvg

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kentwood, Michigan

Found something in a sunchip bag almost choked and killed me

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
SunChips - Found something in a sunchip bag almost choked and killed me
SunChips - Found something in a sunchip bag almost choked and killed me - Image 2
SunChips - Found something in a sunchip bag almost choked and killed me - Image 3

As I was eating my SunChips harvest cheddar chips which i absolutely love and I got disturbed by chewing on a chip and finding this unknown item of hair and insect flesh, which almost made me choke because of how itchy it was trying to make the passage down my throat I had spit it out, I thought it was the only one until I reached for another one and the same thing has happened. Everyone in my surroundings know I am the biggest fan of sun-chip literally obsessed so I am obviously very frustrated about this situation, please email me or contact me back on what I can do regarding this because this whole heartedly saddens me, I have multiple pictures regarding my evidence if needed, which I will attach !

View full review
Loss:
$5
Pros:
  • I usually love them
Cons:
  • Having stale chips and now finding this nasty hair and insect

Preferred solution: Full refund

Debby B Xfq

SunChips Eclipse Promo

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

Im very disappointed how your system crashed with the Eclipse promotion. I got in and entered all the info and all of a sudden after hitting submit your system crashed.

I hit refresh and then get an error message. This was a total flop and future promos need to be able to handle the traffic.

View full review
Pros:
  • Love your product

Preferred solution: I would like a package of the limited edition chips

User's recommendation: Please make sure your system can handle the traffic generated by a limited edition contest.

ivana c Yfv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Reading, Pennsylvania

Sun chips

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
SunChips - Sun chips
SunChips - Sun chips - Image 2
SunChips - Sun chips - Image 3
Contains 1 confidential file for company representatives

I bought a small bag of cheddar sun chips in a vending machine where i work at. I opened it and it tasted very plastic and rubbery.

I didnt pay much attention to it until later I looked in the bag and there was a bunch of dead ants on the bottom. I almost ate all of the chips till i realize there were literal ants in the bag.

The bottom was soggy from the ants. I was truly in disbelief because I love sun chips.

View full review
Loss:
$2

Preferred solution: I would want something other than a full refund because that’s just disgusting

User's recommendation: I’d say not to buy sun chips even if it isn’t expired because mine was supposed to expire August 30th and it’s only the 7th.

Emma S Oxi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Solar eclipse sunchip

How do I know if my entries went through it said that it did for 2 devices but I never got an email like other people didnt. The website crashed after I typed all my info in twice and hit submit and was stuck loading then it loaded.

View full review
Pros:
  • Good flavors
Cons:
  • Solar giveaway timing

Preferred solution: Solar eclipse chips or a free bag or 2 of my pick

User's recommendation: I don’t really have one

Jim D Mer
map-marker Valparaiso, Indiana

1/2 bag product missing

SunChips - 1/2 bag product missing
SunChips - 1/2 bag product missing - Image 2

Looking forward to 1-1/2 ounces of cheddar sun chips with my sandwich on work lunch hour. Opened small bag to less than handful of chips.

Approx. .75 ounces of edible chips. Approx.

.75 ounces of cheese powder that isn't very edible on the bottom of bag. I first thought they were edible crumbs but was disappointed that it was very salty cheese.

View full review
Loss:
$1
Pros:
  • Tasty
Cons:
  • Not enough in bag

Preferred solution: Get creative

User's recommendation: Dont buy 1.5 ounce bag of sun chips

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker Magnolia, Texas

Missing flavors

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
SunChips - Missing flavors
SunChips - Missing flavors - Image 2
Contains 1 confidential file for company representatives

I purchased a box from Sams club. And there were no red in the box.

Also missing 2 bags.

I was short bags. And more of one flavor

View full review
Janel S Kxv

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Unflavored chips

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives

I bought 4 bags of sun chips 3/4 bags were nothing but unflavored. Kinda waste of money! Im really disappointed, so is my family!

View full review

Preferred solution: Full refund

FinnandDavid D

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Only 1 Garden Salsa in our 30 Count Box

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
SunChips - Only 1 Garden Salsa in our 30 Count Box
SunChips - Only 1 Garden Salsa in our 30 Count Box - Image 2
Contains 1 confidential file for company representatives

Hello to whomever this may concern,

My roommates and I purchased a 30-count box of SunChips from Smart&Final, store number 702 in Goleta, California, 93117, located at 7090 Hollister Avenue. We were undeniably saddened when we opened our box of delicious chips to find only 1 of 30 were of the Garden Salsa flavor.

Unfortunately, this happens to be our favorite flavor so to see the box comprised of 6 bags of French Onion, 8 bags of Original, 15 bags of cheddar, and only 1 garden salsa broke our hearts. My roommate and I were just discussing how far superior the Garden Salsa flavor was to all the others when we decided we were going to open the box. We are now emotionally distressed that we do not have the 10 promised garden salsa bags in our package, and I'm not sure what's going to happen next. All we ask is that we may receive some compensation in the form of Garden Salsa SunChips.

I feel this is not too much to ask as we are broke college students that are currently struggling through midterms, and this was the only thing we were looking forward to between our many hours of study.

Only upon receiving Garden Salsa SunChips will we be able to move on mentally and emotionally toward a happier place in our lives, minds, and hearts.

If required by state law, we have photo evidence of all 30 bags untouched and unopened, with the box that PROMISED us 10 bags of Garden Salsa SunChips, as well as the receipt. My name is Finn Dowd, and my roommate David Sun will not be silenced by the atrocious irresponsibility of corporate America.

Sincerely,

Very hurt lifelong, SunChip Customers

View full review
Loss:
$20
Pros:
  • Delicious and nutritious
Cons:
  • Emotional damage and lies

Preferred solution: Garden Salsa SunChips

User's recommendation: Make sure you have the right count of each chip package to prevent irresponsibility of corporate America stealing from the consumer

Jean P Tzi

Stale?

I buy Salsa flavor Chips ...this time several chips stuck together and tasted stale I got another bag, same thing??

View full review
Pros:
  • Usually like them

Preferred solution: Nothing....Just FYI

Kris E Qnm

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

Issue

Contains 2 confidential files for company representatives

Please give me a call. My package was missing certain flavors in the box. I am missing 2 of the sour cream flavors and one of the cheddar, which are my kids favorite flavors and I just would like those replaced.

View full review
Pros:
  • We like them
Cons:
  • Just want what we paid for

Preferred solution: Replacement

User's recommendation: I’ve never had a problem before so I don’t know.

Betsy J Fxr
map-marker New Port Richey, Florida

30 pack variety sunchip open bags

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full

I purchased a 30 pack variety bag of sunchip that were open but the box was sealed! I want a refund. Betsy Johnson 1839 Pink Guara Ct Trinity FL 34655

View full review
Loss:
$29
Pros:
  • Healthy snack
Cons:
  • Production issue of sealed box and 30 open bags

Preferred solution: Full refund

User's recommendation: Don't buy from walmart

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article